Terms & Conditions
Booking
To check our availability and to make a booking please use our online booking system. All prices stated on our website are fixed and are shown as room only with option given to add on breakfast. Breakfast can be booked at time of booking or at any stage during your stay with us. Once a service has been booked it cannot be removed and therefore it will be charged. Our online calendar extends to 12 months ahead, if you are interested in a booking beyond this date please phone us for more information. Please be sure to read the room description fully as we accept no responsibility for errors made at the time of booking.
Cancellation
We understand that circumstances change and you may need to move your booking, however please ensure you read our conditions.
Should you choose to cancel your booking with us our policy is as follows:
Within seven days prior to arrival: Your payment is due in full. We will charge the card used to make the booking with the full balance owed.
No shows: If you fail to check in your payment is due in full and we will charge the card used to make the booking with the full balance owed. The room will also be released at midnight on the day check in was due.
Payment
Payments can be made using all major credit and debit cards with the exception of American Express. We do not make a charge for payments made. We reserve the right to charge balances prior to departure however stays over one week will generally be charged on a weekly basis. Our prices do include VAT at 20% and you will receive a VAT receipt at the time of booking and again when any future payments are made.
Should you require to pay using cash, bank transfer or an alternative card this must be stated at time of booking or within 7 days prior to the date of arrivial, as full balance will be taken at this time on card registered at time of booking.
Children
We regret that children under the age of 12 are not permitted and over the age of 12 are classed as adults and full rate applies.
Check In & Check Out
As we are a small family run business we request that check in and check out times are adhered to. However, should you require a alterative time please make contact with us so we can work with your requirements.
Check In’s: 2pm until 9pm.
Check Out’s: 10am.
Food & Drink
We regret that the only meal available is breakfast and unless stated no food preparation facilities are provided. We provide an honesty bar which you are welcome to use as well as using our fridges and glasses. Tea & Coffee making facilities are in every room. The consuming of hot food within rooms is strictly prohibited out of respect for other guests. Breakfast can be booked at the time of booking or at any stage during your stay however reasonably notice should be given. Once a service has been booked it cannot be removed and therefore it will be charged.
Smoking
Smoking is not permitted anywhere within the buildings or balconies. A smoking area is designated and can be shown to you at the time of check in.